Returns & Exchanges

At BORN PRETTY, we want you to be fully satisfied with your beauty experience; if you are not happy with your purchase, you can return items in their original condition within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team at support@bornpretty.com with your order number and the specific items you wish to return.

• 2.
  Prepare the Package

  Ensure all nail polishes, powders, and tools are unused, unopened, and in their original packaging to qualify for a full refund.

• 3.
  Ship the Items

  Securely pack your items and send them to the return address provided by our support team using a trackable shipping service.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned products, your refund will be processed to your original payment method within 7-10 business days.